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Help
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1. Easy to browse fiber4me.com and search fiber4me.com
Our web site is titled with category names. The left navigation titles are easy with mouse clicks to navigate and find the items what you need. The top titles describe us, our service, tech FAQ (frequently asked questions), warranty & return policy, our contact information and help document to help you how to use our web site.
You can enter keywords separated by comma in search box and click Search to search our web site. Our search engine is optimized and much faster than most web sites. Enjoy our website speed, convenience and easiness
2. Easy 3 steps to check out in your web shopping in fiber4me.com
add
the item to the shopping cart.
click View Cart/Checkout
Review the items and click Checkout Step 1.
In Check out Step 2, if having not signed up with fiber4me.com,
sign up with fiber4me.com and then check out. If having signed up with
fiber4me.com, login with your email address and password.
verify the account information ( including billing and shipping ) and click
Update and Checkout Step 3
verify your shopping list, enter your credit number, choose shipping method and
finally submit your order
3. Easy to check order status and order detail
click My Account/RMA
login with your email address and password
click View to view your order status ( order number, order time, status,
ship via, ship date, tracking number )
click specific order number to view order detail
4. Easy to update account information
click My Account/RMA
login with your email address and password
click Edit to view your account information. After modifying
your account information, click Update to update account
information
5. Easy to process RMA ( return merchandise authorization ) request and view RMA status
click My Account/RMA
login with your email address and password
click Add Request to access RMA form. After filling out
RMA form with your order number, item information and serial number, click
Submit to add your request.
click View to view your list of RMA requests and status. Click specific Request Id to view your RMA request details.
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